Handling of Personal Information

Joint Use of Personal Information

Joint use of Personal Information by Our Building Systems-related Businesses Mitsubishi Electric may share and jointly use the personal information collected from customers with Mitsubishi Electric Building Techno-Service Co., Ltd. The scope of information shared is detailed below.

Jointly-used Personal Information

Client name, address, telephone number, fax number, e-mail address, company (organisation) name, job title, and information related to the sale (including leasing and rental information), installation and other services for our products (facilities, equipment and devices), as well as maintenance history (maintenance details, results, reasons for malfunctions).

Companies that Jointly Use Personal Information

Mitsubishi Electric Corporation Mitsubishi Electric Building Techno-Service Co., Ltd.

Intended Purpose for Using Personal Information

We use personal information from customers in order to inform those customers of the below products and services—as well as related services—in our Building Systems-related businesses, as well as to provide services that are beneficial and appropriate for each customer.

  1. 1) The manufacture, sale, maintenance, repair, modification, installation or design of lift equipment, refrigeration and air-conditioning equipment, plumbing systems, electrical equipment, telecommunications equipment, fire-fighting equipment, anti-theft equipment, and other building equipment, as well as machinery and appliances for office use
  2. 2) The manufacture, sale, maintenance, repair, modification, installation or design of electrical machinery and equipment, electronic appliances, industrial machinery and equipment, information processing machinery and equipment, home electronics and equipment, lighting machinery and equipment, communications machinery and equipment, office building and home-related products, integrated circuits and other general machinery and equipment
  3. 3) The manufacture of lift equipment, refrigeration and air-conditioning, telecommunications equipment and related attachments and equipment
  4. 4) The monitoring, control and measurement of building equipment and machinery
  5. 5) Comprehensive building administration, consulting and management, including equipment management, environmental sanitation management and security
  6. 6) Construction and structural design
  7. 7) Telecommunications and information processing
  8. 8) Real estate
  9. 9) The creation, sale and engineering of software related to the above
  10. 10) All work relating to the above

Entity Responsible for Managing Personal Information

Mitsubishi Electric Corporation

How Personal Information is Acquired

Verbally (phone, consultation, etc.), online forms, contracts, questionnaires and other written documents (including records created electronically or magnetically)